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Product fact sheet

Aquaphor Healing Ointment

An OTC skin-protectant ointment with 41% petrolatum plus panthenol, glycerin, mineral oil, ceresin, bisabolol and lanolin alcohol.

Dry, cracked heel guideCompare heel-care products in context before opening individual fact sheets. Compare in context → Eczema treatment guideSee this product beside other eczema-care formulations and the treatment ladder it fits into. Compare in context →
Desk researchedFacts checked 2026-08-11

An OTC skin-protectant ointment with 41% petrolatum plus panthenol, glycerin, mineral oil, ceresin, bisabolol and lanolin alcohol; no keratolytic acid or urea is listed in the cited formula.

Fit signals

occlusive barrier comparisons, buyers separating skin-protectant ointments from exfoliating heel creams

Potential constraints

people specifically seeking urea or acid exfoliation, those avoiding lanolin alcohol

Key tradeoff: This is primarily an occlusive skin-protectant profile, so it is not directly equivalent to high-urea or acid-based rough-skin products.

This is a factual fit-and-tradeoff summary, not a product recommendation. Formula, device and brand claims remain manufacturer claims unless the cited source is explicitly regulatory or independent testing.

Formula profile

Aquaphor Healing Ointment is an OTC skin protectant with 41% petrolatum as the published active ingredient. The manufacturer also lists panthenol, glycerin, mineral oil, ceresin, bisabolol and lanolin alcohol.

What it does not contain

The cited formula does not list urea, salicylic acid or an AHA. That makes Aquaphor a useful occlusive/barrier reference point, not a like-for-like substitute for a high-urea or acid exfoliating cream.

Where it fits for heel care

AAD cracked-heel guidance includes petrolatum as an overnight occlusive option. Product choice still depends on skin condition and label directions; deep, bleeding, infected, very painful or persistent fissures need appropriate clinical evaluation.

Lanolin alcohol is part of the published formula, so Aquaphor is not equivalent to single-ingredient petrolatum for people tracking ingredient sensitivities.

Compare with Vaseline Healing Jelly for a simpler petrolatum formula, or Flexitol Heel Balm for a published 25% urea formula.

Formula facts

Ingredients, actives and label details

Product form
OTC skin-protectant ointment
Basis: Manufacturer published Source: Aquaphor Healing Ointment 7 oz
Active ingredient
Petrolatum 41%
Basis: Manufacturer published Source: Aquaphor Healing Ointment 7 oz
Humectant
Glycerin listed
Basis: Manufacturer published Source: Aquaphor Healing Ointment 7 oz
Other highlighted ingredients
Panthenol, mineral oil, ceresin, bisabolol and lanolin alcohol
Basis: Manufacturer published Source: Aquaphor Healing Ointment 7 oz
Fragrance status
Manufacturer states fragrance-free
Basis: Manufacturer published Source: Aquaphor Healing Ointment 7 oz
Urea / exfoliating acids
Not listed in cited formula
Basis: Manufacturer published Source: Aquaphor Healing Ointment 7 oz

Source labels preserve provenance. Manufacturer specifications, ingredient lists and performance claims are not treated as independent clinical evidence; regulatory records and independent measurements are identified separately when available.

Safety first

What should make you slow down?

Use according to the OTC label. Deep, bleeding, infected, very painful or persistent heel fissures, and high-risk feet, warrant qualified medical care.

  • The cited formula does not list urea or exfoliating acids.
  • Lanolin alcohol is part of the published formula.

Where to buy

Current tracked merchants

Commerce note: merchant economics never enter our editorial score. Affiliate links are identified as (paid link) and use sponsored-link markup.

No merchant destination is currently tracked for this product.

Source trail

Primary documents and supporting evidence

  1. Aquaphor Healing Ointment 7 ozAquaphor · Manufacturer · retrieved 2026-08-11
  2. How to care for dry, cracked heelsAmerican Academy of Dermatology · Professional health · retrieved 2026-08-11